1. How long has the motorcoach company been in business?
In the motorcoach industry only companies that meet high standards and customer satisfaction will remain in business. Founded in 1982, Sierra is a family owned company with a long-term commitment to both its individual business and the community.

2. What is the carrier’s safety record?
Motorcoach travel is one of the safest forms of transportation today. Sierra has an excellent rating due to well maintained equipment, established safety procedures, strict driver standards and an on-going safety program.

The US Department of Transportation issues safety ratings on a company’s record. To easily find a motorcoach carrier’s safety rating go to www.safersys.org and search by company name, USDOT number or MC number. Sierra’s USDOT number is 229351 and our MC number is 166321.

3. Ask the carrier to supply a Certificate of Insurance.
Reputable motorcoach companies will willingly provide you with a certificate of insurance. The Federal DOT required 5 million dollars combined single-limit liability. Sierra carries $10 million of liability coverage.

4. Is the carrier a full service company?
Many motorcoach companies specialize in only one type of service while others offer a variety of services. Sierra offers local and extended charter service, customized tour packages, airport transfers, shuttle service, convention transportation, step-on guides and meet & greet service.

5. Ask for references.
Never charter from a company not willing to provide references. Make sure the references are up to date and that they are of groups similar to yours.

6. How many hours can a driver work?
DOT regulations state that a driver may not exceed 15 hours of work with no more than 10 of these hours being behind the wheel. After reaching the 15 hour service limit, the driver must be off duty for 8 continuous hours. Depending on the needs of the group, Sierra provides a relief driver or arranges for the driver to go to a hotel for at least 8 hours of rest.

7. How far in advance should I reserve a bus?
It is always best to book your charter service needs as soon as you have chosen a date. Quality motorcoaches in the Houston area are in high demand during March-June and September-November. Don’t disappoint your group by waiting too late to get the quality equipment that they deserve.

8. Inspect the carrier’s motorcoach equipment.
It is a good idea to personally inspect the equipment you are considering chartering for your group. A few minutes spent comparing different carriers’ equipment will help you determine that you are receiving the best value for your dollar. Call Sierra to schedule a time to inspect our motorcoaches.

9. How do I get a quote?
Use our on-line request form to receive a quote. Include any special needs that your group has. Make sure that all motorcoach companies that you contact are given the same information so that you will be comparing “apples to apples” when you review the quotes.

10. Be a smart shopper!
Cost is important when choosing your motorcoach company but it is value that should be the deciding factor when making your final decision.